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Meet Chicago Hair Replacement Operator Paul SandorMeet Paul Sandor.
Sandor is the hotelier and operator of the newest Chicago hair replacement franchise of White Cliffs Hair Studio, a London-based hair loss solutions provider specializing in nonsurgical hair replacement.
These days Sandor is a busy man.
Besides operating White Cliffs' Chicago hair replacement studio, he moreover owns and manages hair replacement studios in both Cleveland and Indianapolis.
At a situation when the hair loss industry is suffering its greatest draught as a result of a long, unstable economy, Sandor marches shameless seemingly unconscious that the current slump has wreaked ruination on other hair replacement businesses across the country.
He has his sights congeal on hole hair replacement studios in both Dallas and Atlanta successive year.
Business is booming, he says, principally because what he identifies not only as White Cliffs' great hair loss solutions, but their method to client service, which he maintains is latter to none.
We caught up to Sandor in his Chicago hair replacement studio where we discussed hair replacement, hair systems, Cancer wigs and White Cliffs' "better way" of doing things.
Q: How did you get into the hair replacement industry? PS: I was working at the point for a Fortune 500 company in sales.
But I was suffering from hair loss, too.
I found a group that at the situation was producing the most natural-looking hair systems in the world.
When I got my hair back I was amazed.
I hadn't even realized how much I had gone when I mislaid my hair and to procure it all back forced me to make an easy employment decision.
I left my venture and opened one of those studios so that I could help hair loss sufferers.
I wanted to do for them what this supplementary gang did for me.
Q: Why didn't you stay with this supplementary company? PS: It elapsed up becoming this standard announcement you hear about so often.
They had an incredible product that they rightfully wanted to provide to additional people.
But they didn't train the knob of the company.
They got tall overnight and they misplaced the magic, they misplaced the personal touch.
Their level subdue standards slipped.
They basically became like everyone else so I began pursuit an alternative.
Q: That's when you met up with White Cliffs Hair Studio? PS: That's right.
And it was really a equivalent made in kingdom because we all part the corresponding rebellious values.
They are a remarkably client-care oriented squad and so am I.
It's all about the service.
Back in the day, the wellbeing obsolete boys who owned most of the studios and made their pecuniary selling you your first expensive toupee that didn't look typical ran this industry.
And they got fertile doing that.
We don't task like that.
The hypothesis at White Cliffs is to tunnel a long-lasting relationship with the client and be analytical of providing them with their 20th hair way over many years.
Q: You're talking of a "relationship" not unlike the rules of any further relationship? PS: Right, because that prompt really forces you to be good and to only make promises you can deliver on.
If you deficiency a client relationship to last ten years you really do posses to system all the things that make any relationship develop and, you know, flourish, like a marriage.
This is how I've always approached my clients.
So when I went to London to meet the partners, I was happy to hear them basically prattle "Our technique in our studios is this: We're not saviors or messiahs or doing anyone any favors.
We lack the client as much as the client needs us.
" And the relationship starts at the website, when connections visit it and then we manage the note into the studio and everything else we do.
Q: Besides being a philosophical ally, what else has White Cliffs brought to your retain table? PS: Good question.
They obtain developed some ingenious products that really work, like the Volumizer hair method that basically solves the issues of patchy hair loss without requiring women to shave their heads in order to hold a perfect head of hair.
And their Mayfair HRD that they developed to backing Cancer patients to look profit while being treated with chemo or radiation is an incredible product and one, unfortunately, that I provide to a pile of clients.
Q: Unfortunately? PS: Well, I mean, because there seems to be a stockpile of that genial of disease afair to people.
And it's worse in a lot of ways than your standard hair loss condition.
Those are the most interesting of my relationships with clients because they need a mountain of compassion and care, we posses to make them look like they did before they absent their hair and bring welfare care of them while they recover.
The elite object that can happen is they drub the Cancer, their hair grows back and I never see them again.
Those are short, intense relationships but I take them seriously.
We absence to be declared as the place to come to for so-called "cancer wigs".
Q: Compared to your competitors and the industry in general, how does White Cliffs stratum in terms of costs for your services? PS: That's the blessing share of what White Cliffs has brought to me is the knack to help folks without breaking people's banks.
We're affordable to most people.
We have programs and plans that make it viable for virtually anyone to come to White Cliffs and procure treated.
As the operator here, like any operator, I decide how much value my clients are going to receive and I'm someone who wants to advance my clients a collection of value.
I don't only deprivation them to come back.
I privation them to.
It's that relationship something again.
Q: When something is so ingrained into a philosophy, it shows up everywhere, as it should.
PS: Exactly.
And from the beginning, I make sure connections accept that rebellious differences between charge versus value.
If we're talking about our hair systems, for instance, the client isn't just paying for hair tied to a base that you can squeeze in your hand.
No.
The cost is for what that hair fashion does for you in your life.
It pays for the gift and ability to make it look so good and standard on your skipper that you endure reform and your life improves.
Because in the end, we're not here to make kin look good.
That's never our goal.
People can secure used to not looking good.
Nobody gets used to not dogma good.
We're here to make kinsfolk touch good.
We're here to rectify the sort of people's lives.
That's what this is all about.
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